Frequently Asked Questions

We hope that you will find the answers to your questions on this page, but if you still have any queries please do not hesitate to get in touch via the “Contact Us” section of the website.

Where are your cottages located?

All our cottages are in the lower/old part of the village of Staithes. You will find a location map for each property with the cottage details page along with photographs.

What is the minimum stay?

This is 7 nights during peak holiday periods; 4 nights over Christmas and New Year and 3 nights for all other times.

What are your arrival days?

Friday or Saturday during peak times – please refer to cottage details for specific information.Arrival days are more flexible for other times of the year.

Are there any additional charges?

Utility bills, cleaning and laundry costs are included in your rental charges. We charge £100 damage deposit on all rental bookings and this will be refunded after your departure subject to the return of the parking permit and a satisfactory inspection of the property.Pet charge is £5 per night – see question re dogs.

Do you accept dogs?

We accept one well behaved dog with an additional charge of £5/night. We may accept an additional dog subject to size etc Please ask at the time of booking. All our cottages have tiled/hard floors on the ground floor, so this will help with muddy/sandy paws!

Can I park in the old village?

There is no public car parking and it is a 40 minute wait in the marked parking bays on the High Street. Our parking permit overs charges in the SBC section of Staithes Bank Top car park. You can also book private parking at Glenvale situated at the top of Staithes Bank or the privately run section of Staithes Bank Top car park. Full details will be sent on payment of your final balance around 4 weeks before your arrival.

Do you have parking?

Parking is a very rare commodity in the old village! With the exception of Chapel Garth, which has its own driveway, there is parking for unloading only close to each cottage. We provide a parking permit to cover the cost of parking charges in the Staithes Bank Top car park which is 5-10 minute walk from the cottages.

Do I need a car to travel to staithes?

Travel to Staithes via car is recommended but not essential. The village is on the X4 Arriva bus route service between Middlesbrough and Whitby and it is a 10 minute walk from the bus stop on Whitby Road to the old village. It is also 20 mins by taxi from either Saltburn or Whitby stations.

Are your cottages suitable for guests with mobility issues?

Staithes is an old village with limited parking, cobbled streets and narrow alleyways. The car park is located in the new part of the village and you will need to walk up Staithes Bank to get there. All our cottages are set over a number of floors and the staircases are often narrow and steep, which is a characteristic of the majority of properties in the old village. Please refer to the cottage pages of the website for more detailed information.

Do you have wi-fi?

All of our cottages have free Wi-Fi access.

Do you provide bedding?

Bedding and kitchen linen/oven gloves are provided as part of your rental cost.

Do you provide towels?

No – you will need to bring your own towels.

Do you provide food items?

For reasons of food hygiene we do not leave any food in the cottages. You will need to bring any items with you may need to use during your stay.

Are there any supermarkets or shops in the village?

There is a small but well stocked Co-op supermarket on Whitby Road. There are also a number of small independent shops selling a range of fresh meat/poultry, wine/beer and food items.

Where can I buy logs etc?

The independent shops and the Co-op all stock logs, kindling and firelighters.

Are there any restaurants in the village?

There are three pubs (all serving food inc take out), a good artisan takeaway pizza service and a number of cafes. The pubs can get very busy during peak so it is advisable to book in advance. Whitby and Saltburn are 20 minutes travel and the whole area has many great local places to eat and drink. Trip Advisor and Facebook are a good source of information to help you plan ahead.

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